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Shipping

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UK delivery

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. In busy times we tell you how long it will take us to process it.

The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch. Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. In those cases we'll let you know of longer than expected delivery times.

Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then.

Free postage over £40

For small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch; though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your order sooner. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in.

Orders of over £40 will qualify for free standard postage with Royal Mail 48. This may exclude certain bulky or awkward items which will be calculated automatically at the basket screen.

Bike shipping

When we send out a larger parcel such as a bike or trailer we use a next-day courier - usually either DPD or Parcelforce.

For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required).

How will my bike be delivered?

We fully assemble, safety check and inspect every bike as though you were going to ride it away from our showroom.

However, to get it back into a box suitable for a courier to handle, we have to remove the pedals, handlebar and usually the front wheel - so some minor reassembly is required when the bike is delivered to you.

Please bear in mind that you might need a 15mm spanner for the pedals (adult's bikes generally do not come with pedals included, so you may not need to worry about this), and 4mm, 5mm and 6mm allen/hex keys for the reassembly.

Outside the UK

Since Brexit it is no longer feasible for our website to have permanent shipping prices for international delivery. Instead, if there is an item you are interested in, please Contact Us with a full delivery address and we will quote for delivery.

All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT, but VAT will be removed for international orders. Please bear in mind that you will likely have to pay your country's taxes, import duties and associated courier handling fees for any items.

Cycle to Work

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The Cycle to Work scheme is a government scheme designed to provide a more affordable way for you to purchase a new bike & equipment for cycling to work.

Depending on your tax bracket and the scheme provider used, you can save 25%-47% on the price of a new bike and accessories as well as spreading the cost over a period of 6-48 months without paying any interest.

The bike purchased on the scheme can be any kind of bike - hybrid bike, road bike, mountain bike, electric bike, cargo bike - as long as the primary user of the bike is the person who took out the scheme. So... no children's bikes, sorry.

It sounds too good to be true, but rest assured it really is that much of a no-brainer.

More Info

Click & Collect

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We've all got busy lives, and sometimes it's easier just to browse online at home rather than having to come out to our shop. Our click & collect service is free and easy to use - simply:

  1. Browse the site and add the items you'd like to collect to your basket.
  2. Head to the checkout and select Collect in Store as your delivery region under the Delivery Region/Country header.
  3. Proceed through the online checkout and pay for your items as usual.
  4. We'll be in touch as soon as your order is ready to collect! In cases where an item is out of stock or might take a while to arrive we'll let you know. Payment is not actually processed against your card until we've accepted the order.
  5. Come to the store and collect your items whenever is convenient. Please bring valid photo ID just in case!
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Tern

Quick Haul Long D9 2026
Pricing
£3500.00


Uncomplicated and incredibly versatile, Quick Haul Long is a compact cargo bike for families on the go. It- ?s similar in length to a regular bike for easy maneuvering past traffic queues, but built extra tough to safely carry 2 kids or your biggest supermarket hauls. And best of all, it- ?s a funner, freer way to get around for you and your family without putting strain on the environment.


Tern Quick Haul Long D9 2026

Life is better by bike

  • Compact cargo bike designed to safely carry 2 kids, with plenty of heel clearance for the rider even if the kiddos require child seats
  • Powerful Bosch Cargo Line motor provides up to 85 Nm of torque and up to 400% support
    Easy-to-use, intuitive Bosch e-bike system helps you stay informed and in control on the road
  • Custom 1 x 9-speed e-bike drivetrain with trigger shifter for faster, more precise shifting
    Built tough for hauling, rated to a maximum gross vehicle weight of 190 kg (419 lb) with a rear rack load capacity of 90 kg (198 lb)
  • Robust, patented Atlas Kickstand keeps the bike steady for safe loading & unloading of cargo and passengers
  • Create customized setups using our wide range of kid & cargo-carrying accessories
  • Adjusts without tools to fit riders 155 - 190 cm (5'1" - 6'3"), weighing up to 120 kg (265 lb)
  • Third-party tested for safety & meets benchmark German cargo bike standard DIN 79010, with the frame and fork tested well beyond the requirements

UK delivery

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. In busy times we tell you how long it will take us to process it.

The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch. Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. In those cases we'll let you know of longer than expected delivery times.

Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then.

Free postage over £40

For small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch; though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your order sooner. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in.

Orders over £40 (gbp) qualify for free standard delivery via Royal Mail 48. Please note that helmets are excluded, as they're often ordered in the wrong size/shape/fit. Some larger items aren't suitable for Royal Mail and may need to be sent by courier instead; if so, any additional delivery costs will be clearly shown at checkout.

Bike shipping

When we send out a larger parcel such as a bike or trailer we use a next-day courier - usually either DPD or Parcelforce.

For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required).

How will my bike be delivered?

We fully assemble, safety check and inspect every bike as though you were going to ride it away from our showroom.

However, to get it back into a box suitable for a courier to handle, we have to remove the pedals, handlebar and usually the front wheel - so some minor reassembly is required when the bike is delivered to you.

Please bear in mind that you might need a 15mm spanner for the pedals (adult's bikes generally do not come with pedals included, so you may not need to worry about this), and 4mm, 5mm and 6mm allen/hex keys for the reassembly.

Outside the UK

Since Brexit it is no longer feasible for our website to have permanent shipping prices for international delivery. Instead, if there is an item you are interested in, please Contact Us with a full delivery address and we will quote for delivery.

All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT, but VAT will be removed for international orders. Please bear in mind that you will likely have to pay your country's taxes, import duties and associated courier handling fees for any items.

Model Year 2026
Options One Size Red Call or email for availability before ordering
One Size Satin Ice Grey Call or email for availability before ordering
One Size Black Call or email for availability before ordering
Frame Tern Quick Haul Long, Patented Design, 6061-AL, DIN 79010 certified: 190 kg (419 lb)
Fork Cargo, Aluminum alloy, DIN 79010 certified: 190 kg (419 lb)
Rear Derailleur/Hub Gear Tektro custom for Tern, 1 x 9 spd
Shifters Tektro, 1 x 9 spd, trigger
Chainset Tern custom, forged 6061-AL crankarm, anti-drop chainring
Bottom Bracket Motor integrated
Chain KMC for eBike, 9 spd
Cassette Tektro 11-42T, 9 spd
Headset TH, cartridge bearings
Stem Speedlifter, adjustable, 3D forged stem, 31.8
Handlebars Low riser ergo, 31.8, 6061-AL
Brake Levers Tektro hydraulic disc
Rims Tern Atlas H, cargo
Rear Hub 9 spd, disc, aluminum, Boost
Spokes Disc, aluminum
Tyres Tern x Schwalbe Super Moto-X, Green Guard puncture protection, Reflex
Saddle Velo Comfort
Seatpost 34.9 mm, 6061-AL, micro-adjust clamp
Pedals Urban with non-slip surface
Brakes Tektro hydraulic disc
Motor Bosch Cargo Line, 400% Assist, 85 Nm Torque, max speed 25 kph (EU); max speed 20 mph (US)
Battery Bosch PowerPack 400
Display Bosch Purion, 4 mode selectable, walk assist
As with any product, specification is subject to change without prior notification. You are advised to confirm current specification before buying.
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