Cyclesense Logo
shopping_bag
0

Shipping

×

UK delivery

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. In busy times we tell you how long it will take us to process it.

The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch. Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. In those cases we'll let you know of longer than expected delivery times.

Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then.

Free postage over £40

For small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch; though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your order sooner. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in.

Orders of over £40 will qualify for free standard postage with Royal Mail 48. This may exclude certain bulky or awkward items which will be calculated automatically at the basket screen.

Bike shipping

When we send out a larger parcel such as a bike or trailer we use a next-day courier - usually either DPD or Parcelforce.

For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required).

How will my bike be delivered?

We fully assemble, safety check and inspect every bike as though you were going to ride it away from our showroom.

However, to get it back into a box suitable for a courier to handle, we have to remove the pedals, handlebar and usually the front wheel - so some minor reassembly is required when the bike is delivered to you.

Please bear in mind that you might need a 15mm spanner for the pedals (adult's bikes generally do not come with pedals included, so you may not need to worry about this), and 4mm, 5mm and 6mm allen/hex keys for the reassembly.

Outside the UK

Since Brexit it is no longer feasible for our website to have permanent shipping prices for international delivery. Instead, if there is an item you are interested in, please Contact Us with a full delivery address and we will quote for delivery.

All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT, but VAT will be removed for international orders. Please bear in mind that you will likely have to pay your country's taxes, import duties and associated courier handling fees for any items.

Cycle to Work

×

The Cycle to Work scheme is a government scheme designed to provide a more affordable way for you to purchase a new bike & equipment for cycling to work.

Depending on your tax bracket and the scheme provider used, you can save 25%-47% on the price of a new bike and accessories as well as spreading the cost over a period of 6-48 months without paying any interest.

The bike purchased on the scheme can be any kind of bike - hybrid bike, road bike, mountain bike, electric bike, cargo bike - as long as the primary user of the bike is the person who took out the scheme. So... no children's bikes, sorry.

It sounds too good to be true, but rest assured it really is that much of a no-brainer.

More Info

Click & Collect

×

We've all got busy lives, and sometimes it's easier just to browse online at home rather than having to come out to our shop. Our click & collect service is free and easy to use - simply:

  1. Browse the site and add the items you'd like to collect to your basket.
  2. Head to the checkout and select Collect in Store as your delivery region under the Delivery Region/Country header.
  3. Proceed through the online checkout and pay for your items as usual.
  4. We'll be in touch as soon as your order is ready to collect! In cases where an item is out of stock or might take a while to arrive we'll let you know. Payment is not actually processed against your card until we've accepted the order.
  5. Come to the store and collect your items whenever is convenient. Please bring valid photo ID just in case!
Cycleguard bicycle insurance



Cycleguard; Bicycle Insurance, Mountain Bike and Cycle Insurance


Reasons to choose Cycleguard:

  • No excess on theft or damage claims*
  • Awarded 5 stars by the GoodWebGuide.
  • Double the difference price guarantee.
  • We cover more than £3 million of bicycles for over 5,000 cyclists.
  • Flexible cover options mean you don't have to pay more than you need too.
  • *unless the bike is stored in a wooden shed or a communal hallway/outbuilding.
  • "Double the Difference" - our price guarantee.
  • Cycleguard give you double the difference if you find the same or better cover at a lower price!



Fed up with looking for cycle insurance and not being able to get an instant, online quote?

Fed up with having to fill in endless forms or look at confusing tables?



Take a look at Cycleguard, they offer instant, online quotes for cycle insurance – just tell us the value of your cycle and your postcode and we'll show you the premium there and then – simple! If you like the look of it, you can then add in optional extras like in vehicle cover or liability cover – your cycle insurance quote updates instantly so you can see exactly how much extra it is.

Around 60% of the cycles in the UK are used for commuting or professional work. Obviously the more you use your cycle, the more likely you are to suffer from theft, accidental damage or be involved in (or cause) a road accident. Whilst a cycle commuter may be financially able to replace their bicycle, they are less likely to be able to cover the costs of a third party claim. Cycleguard insurance provides a public liability insurance option, which covers you, should you cause injury or damage to another person or their property. The cover can extend up to £5,000,000 of cover to provide a significant amount of third party liability cover.

Even if you only use your cycle at the weekends, it's worth getting a cycle insurance quote from a specialist. Many home contents policy will not cover items like cycles if they are over a certain value or they are taken away from the home. If you take your cycles away at weekends, they may also not be covered if you transport them on a car rack – so check with your home insurer. Cycleguard insurance offer an in vehicle option which also covers your cycles whilst 'on' a vehicle rack (as long as you apply the necessary security requirements).



Get a quote on Cycleguard's great value cycle insurance now!



Get a quote Cycleguard
We have placed cookies on your browsing device to enable this website to function correctly.
Further usage of this website indicates you are happy for us to do this..
Find out about the cookies we have set and how we use them.