Orders within the UK
If your item is in stock, we will do our best to despatch your order the day you place it. In busy times we tell you how long it will take us to process it.
Take advantage of free carriage on orders over £35 for small items! A few select items are excluded from free postage and any carriage costs are calculated in the basket screen.
For small items we use Royal Mail second class post which is usually a 2-3 day service. You do have the option to upgrade to 1st class (usually next-day) at an additional charge if you require your order sooner. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in.
Bikes are sent using TNT's next-day service and we will contact you with expected lead times. Please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required).
Orders outside the UK
For small orders placed from outside the UK we use Royal Mail's International service. Larger items will be sent via courier.
If the website doesn't quote a price for your location. Please contact us for a quote for the shipping cost before placing the order.
All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT.
If your order is being delivered to a country within the European Union then your bill will include VAT.
If your order is being delivered outside the European Union then you will not be charged VAT, but you will need to pay your country's customs fees and import duties when you receive your package.
