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Free Delivery over £40*
Save up to 47% with Cycle to Work
Free click & collect
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Christmas Delivery

Bikes

Our last day for dispatch is Thursday the 22nd of December. We use a next day/express courier for bikes, such as DPD or TNT/Fedex. All couriers are experiencing some delays at the moment so nothing is guaranteed, but these services are intended as a next day service and have been largely delivering as such.

If a bike is ordered before 12pm, we will do our very best to dispatch it on the same day. Again, this is not a guarantee, but we will do our best! If we can't dispatch on the same day, we will dispatch the next working day. Please bear in mind that we are closed on Wednesdays, so no orders are processed or dispatched on those days.

We fully assemble your bike before delivery as though you were going to ride it away from the shop. To get it back into a box for the courier, there is some minor disassembly such as removing pedals and handlebars.

Smaller Items

For pre-Christmas we now strongly recommend you upgrade from our standard post (Royal Mail 48) to either Royal Mail 24 or DPD. Royal Mail have indicated that the last day for Royal Mail 24 should be the 16th, but even that is not guaranteed. To give the best chance of pre-Christmas delivery, we recommend selecting the DPD option.

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. Please bear in mind that we are closed on Wednesdays, so no orders are processed or dispatched on those days.


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Delivery Information

UK Delivery

If your item is in stock and ordered before 12pm, we will do our best to despatch your order the day you place it. In busy times we tell you how long it will take us to process it.

The above does not apply to bikes, which we have to assemble and inspect before repacking for dispatch. Typically we try to have bike orders dispatched within 3-5 days, but in busier times it may take longer. In those cases we'll let you know of longer than expected delivery times.

Please bear in mind that we are closed on Wednesdays, so no items will be dispatched then.

Free Postage over £40 on small items

For small items we use Royal Mail's 48 service which has a delivery time of typically 2-3 days from dispatch; though you do have the option to upgrade to 24 which is generally next-day from dispatch if you require your order sooner. Please note in some cases the item will need to be signed for, so please provide an address where someone will be in.

Orders of over £40 will qualify for free standard postage with Royal Mail 48. This excludes certain bulky or awkward items (for example shoes and helmets) which will be calculated automatically at the basket screen. Unless stated otherwise, bikes also do not qualify for free postage. Please see below for details on that.

Bike Shipping

When we send out a larger parcel such as a bike or trailer we use a tracked courier such as TNT's next-day service.

For these reasons please supply us with a delivery address where there will be someone in to sign for your parcel. If there is nobody in when the couriers call, they will leave a card. You can then phone them to arrange delivery for another day or collect your goods from your local depot (a photo ID with proof of address will be required).

Outside the UK

Since Brexit it is no longer feasible for our website to have permanent shipping prices for international delivery. Instead, if there is an item you are interested in, please Contact Us with a full delivery address and we will quote for delivery.

All the prices on our website and catalogue are in pounds sterling and are inclusive of VAT, but VAT will be removed for international orders. Please bear in mind you will likely have to pay your country's taxes and import duties for any items.


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Cycle to Work

Cycle to work schemes provide a more affordable way for you to purchase a new bike & equipment for cycling to work.

Depending on your income, you can save 32%-47% on the price of a new bike and accessories as well as spreading the cost over a period of 6-48 months without paying interest. There is a calculator on the link below which will help you find out exactly how much you could save.

There are numerous companies running Cycle to Work schemes and we work with the vast majority of them including the likes of Green Commute Initiative and Cyclescheme.

Learn more


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Contact Us


You can contact by the following means and we'll respond as quickly as possible:

Contact us by mail

info@cyclesense.co.uk

Contact us by phone

For all queries regarding adult's bikes and accessories contact our High Street Store. For anything kids' bike related please contact our kids' store.

High Street - 01937 530 303

Kids' Store - 01937 830 661


Opening Hours

High Street

Monday - 10:00-17:00
Tuesday - 10:00-17:00
Wednesday - CLOSED
Thursday - 10:00-17:00
Friday - 10:00-17:00
Saturday - 09:00-17:00
Sunday - CLOSED

Kids' Store

Monday - 10:00-18:00
Tuesday - 10:00-18:00
Wednesday - CLOSED
Thursday - 10:00-18:00
Friday - 10:00-18:00
Saturday - 09:00-17:00
Sunday - CLOSED


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Click & Collect


We know that many lead busy lifestyles and can't make it to the shop to browse during opening hours, so we've made it easy for you to browse online in the comfort of your own home. You can use the click and collect option to place an order at any time, any day, before collecting from the store at a time that suits you.

How do you do it? It's simple. Add the items you want to your cart, and then select the **collect in store** option below once you're on the basket screen:

Go through the checkout and pay for your items via our secure server. Once the order is placed you will receive a confirmation email. As soon as we're able we'll be in touch by phone or email to confirm with you when your items are available to collect. This could be practically instant, or it could take a few hours/days depending on the item.

If an item you have ordered is unavailable or delayed for whatever reason, we will of course let you know by the usual means of communication.

Once you're ready to collect your items, please bring your confirmation email with you (stored on a smartphone or printed), along with proof of ID (passport or driving license) and the card used to purchase.


Koga Logo



Koga Electric Bikes


Easygoing and effortless electric cycling enjoyment, even against a headwind or uphill: that's the pleasure provided by a KOGA E-bike with pedal assistance. Technically advanced thanks to unceasing innovation, and real eye-catchers thanks to their refined design.

A KOGA E-bike is an expression of elegance!

  • Perfection down to the finest detail.
  • Hand built in the Netherlands.
  • Refined design.
  • The reassurance of superb dealer service.
Koga Electric bikes for men

The Battery

The battery is one of the most important components on an electric bike. KOGA e-bikes are fitted with Li-ion battery packs with a capacity of between 350 and 500 watt-hours. As a rule of thumb, the greater the capacity in watt-hours, the greater is the range.

Koga offers various types of battery pack. You might opt for a removable battery pack which is built into the carrier rack, or a battery (either removable or fixed) built into the frame. This is a matter of taste, and might be influenced by factors including availability of charging facilities, range required, bike weight distribution considerations, and personal preference.



Charging facilities

Electric bikes with removable battery packs are very practical when there is no electrical socket near where the bicycle is parked, or for when you want to remove the battery for transport.

Charge times (from completely empty to full):
Li-ion batteries: 3 - 4 hours


Range

KOGA e-bikes are fitted with Li-ion battery packs with a capacity of between 350 and 500 watt-hours. As a rule of thumb, the greater the capacity in watt-hours ('tanksize'), the greater is the range. But the range is also determined by many other factors, including the assistance level selected, riding conditions, ambient temperature, motor efficiency, tyre pressure, rider and luggage weight, and use of the gears.


Motor

Koga uses brushless high torque motors. These silent motors provide powerful and smooth assistance under all conditions. Koga's e-bikes are fitted with either front or rear wheel motors with torque ratings from 28 Nm to 40 Nm. With a KOGA e-bike you always have a tailwind!


How far will the bike go with assistance?

The answer to this can only ever be a guide, because the effective range depends on a number of factors. One of the most significant is the battery capacity, which is measured in Watt-hours (Wh).

As a general rule, the higher the Watt-hours figure, the greater the range. So it can be compared with the tank capacity of a car. KOGA e-bikes are equipped with a high-end battery with a capacity ranging from 317 Wh to 522 Wh.

But the range is also dependant on several other factors, including the power assist level used, riding conditions, ambient temperature, motor power, tyre pressure, rider and luggage weight, and use of the gears.


Tips to increase your range:

Ensure that the batteries are fully charged before you set off. Your battery pack is protected against overcharging, so you should leave the battery connected to the charger whenever possible.
Try to use the minimum power assist level possible.
Ensure that the tyres are always inflated to the correct pressure (as specified on the tyre sidewall).
Select a low gear. In headwinds or on hills, change down through the gears just as you would on a bike without electric assist.


Design

Timeless, Exclusive and innovative bikes - Koga has in-house industrial and graphic designers who design the timeless, exclusive and simultaneously innovative bikes.

The design of the bikes follows a unified vision: The designer sees each bike as a single unit, within which all of the various elements must be matched to each other, to result in an exclusive and stylish end product, perfect down to the finest detail. The worth of this approach has been validated by the numerous design awards won by Koga. Recent honours include the Eurobike Gold Award 2011, Bike of the Year 2012 vote-winner, the iF Product Design Gold Award 2012 and the Red Dot Design Award 2012.


Uncomplicated

Surprisingly simple: the pedal assistance starts working just as soon as you start to pedal. The motor is built into the wheel, and it operates smoothly and silently up to the maximum legally permitted speed of 25 km/h. Higher speeds are possible, for example on downhills or with a tailwind, but not assisted via the drive system.

You can set the desired assistance level very easily using the controls alongside the hand-grips – your hands stay safely on the bars. ION models offer the following settings: Eco, Cruise, Tour, Sport and Power.


HD Display

Koga Hd electric display

All KOGA E-bikes are fitted with a high resolution display with bright blue backlighting, on which all key information can be read clearly and precisely: speed, distance and battery charge. The removable display also functions as an immobiliser, making it an excellent theft prevention feature.


Safety

With a KOGA E-Bike you are always safe on the road. Koga bikes are equipped with the latest innovations in the field of E-Bikes. For example, measuring sensors in the motor continuously monitor the number of revolutions and the force exerted on the pedals. This prevents the motor from being immediately and unexpectedly activated, so you can safely rest your feet on the pedals while you wait, for example at a traffic light. The suspension delivers a particularly uniform and cushioned ride. Since the gear change buttons are right next to the handle, you can use your E-Bike without having to let go of the handlebars.

A safe ride - Alongside the Standard ride mode, which provides assistance up to a speed of 25 km/h, there is also the Comfort Cruise Control ride mode. This mode provides assistance up to a maximum of 20 km/h, for an even safer ride feel in heavy traffic.

Koga electric bike handlebars Perfect grip - KOGA E-bikes are supplied with smart software for Intelligent Traction Control (ITC) to achieve perfect 'grip'. This means you always have the bike under control. In addition, for models with V-brakes Koga employs Brake Power Control, which helps prevent the front wheel locking up under harsh braking.

Powerful LED lighting - The lighting system is also powered from the battery pack, and if required, it switches on automatically when it gets dark, and also, for example, when you ride through a tunnel. Many KOGA e-bikes are also fitted with a daytime running light function for excellent all-day visibility in traffic. Then at dusk, the brightness of the daytime running lights diminishes and a high power LED headlight takes over, providing a superb view of the road ahead. If the battery is empty, the motor works as a dynamo so that you will never be without lights as you ride.

Automatic Recharge Technology - Some of the Li-ion bikes are equipped with the Automatic Recharge Technology (ART). Using ART the battery is partially charged when there is no force used on the pedals of the bicycle, such as riding downhill, during braking and coasting.


Warranty

We offer a standard 2 year warranty on the specific components of your KOGA E-Bike (wear items excluded) in addition to a life long warranty on the frame and 10 years warranty on the paintwork. With a KOGA E-bike you can be assured that Koga will be able to deliver spare parts for the bike for many years.


Battery pack

The battery comes with a standard 2 year guarantee as well, regardless of how often it is charged. Koga advises to connect the bicycle to the charger as often as possible. The system features overcharge protection.


Koga Electric bikes for men

Electric bike hire

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